Effective Date: July 7, 2026

Introduction

Tough Law Firm ("Firm," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, toughlawfirm.net, and any related websites, services, communications, forms, or applications (collectively, the "Website").

This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through the Website. By accessing or using the Website, you acknowledge and agree to the practices described in this Privacy Policy.

No Attorney-Client Relationship

Submitting information through this Website, including through contact forms, chat features, email links, scheduling tools, or other communications, does not create an attorney-client relationship. An attorney-client relationship is established only through a written engagement agreement signed by the Firm and the client.

Users should not submit confidential, privileged, sensitive, or time-sensitive information through the Website unless specifically requested by the Firm after an attorney-client relationship has been established.

Information We Collect

We may collect the following categories of information:

Information You Voluntarily Provide

• Name
• Email address
• Telephone number
• Mailing address
• Case-related information
• Information contained in messages, forms, inquiries, reviews, or communications
• Information provided through appointment scheduling tools
• Any other information you voluntarily provide

Information Automatically Collected

When you visit the Website, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Date and time of access
• Pages visited
• Session information
• Clickstream data
• Approximate geographic location
• Website usage analytics

Cookies and Tracking Technologies

The Website may use cookies, pixels, web beacons, local storage technologies, and similar tools to:

• Operate and improve the Website
• Analyze traffic and user behavior
• Measure marketing effectiveness
• Maintain security
• Personalize user experience

You may adjust browser settings to refuse certain cookies; however, portions of the Website may not function properly.

How We Use Information

We may use information for legitimate business purposes including:

• Responding to inquiries
• Evaluating potential legal matters
• Communicating with prospective and existing clients
• Scheduling consultations
• Operating, maintaining, and improving the Website
• Monitoring website performance and security
• Preventing fraud, abuse, and unauthorized activity
• Complying with legal obligations
• Protecting the rights, safety, and property of the Firm and others
• Marketing and advertising our services where permitted by law

Legal Bases for Processing

Where applicable, we process personal information based upon:

• Consent
• Performance of requested services
• Compliance with legal obligations
• Legitimate business interests
• Protection of legal rights and claims

Disclosure of Information

We do not sell personal information for monetary compensation.

We may disclose information to:

• Attorneys, employees, contractors, and agents of the Firm
• Technology vendors and service providers
• Website hosting providers
• Cloud storage providers
• Analytics providers
• Marketing and advertising vendors
• Customer relationship management platform providers
• Professional advisors, accountants, auditors, and insurers
• Government authorities when required by law
• Courts, regulators, or law enforcement agencies
• Successors in connection with a merger, acquisition, restructuring, financing, or sale of assets

Information may also be disclosed when reasonably necessary to investigate fraud, security incidents, violations of law, or violations of this Privacy Policy.

Third-Party Services

The Website may utilize third-party services including, but not limited to:

• Website hosting providers
• Content delivery networks
• Analytics services
• Search engine tools
• Scheduling platforms
• Customer communication systems
• Social media integrations
• Customer relationship management platforms
• Payment Portal

These third parties maintain their own privacy policies and practices. The Firm is not responsible for the privacy, security, or data handling practices of third parties.

Third-Party Links

The Website may contain links to third-party websites. We do not control and are not responsible for the privacy practices, content, security, or policies of external websites.

Users access third-party websites at their own risk.

Data Retention

We retain information for as long as reasonably necessary to:

• Provide requested services
• Operate our business
• Maintain records
• Resolve disputes
• Enforce agreements
• Comply with legal, ethical, and regulatory obligations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we make no guarantee regarding the security of information transmitted through the Website.

Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected, we may delete such information.

State Privacy Rights

Residents of certain states, including , California, Colorado, Connecticut, Virginia, Utah, Oregon, Delaware, Montana, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, and other jurisdictions with applicable privacy laws, may have certain rights regarding personal information.

Subject to applicable law and verification requirements, these rights may include:

• Accessing personal information
• Correcting inaccuracies
• Deleting personal information
• Obtaining copies of personal information
• Limiting certain uses of information
• Opting out of targeted advertising where applicable
• Appealing privacy-rights decisions

To submit a privacy request, contact us using the information below.

California Privacy Notice

For California residents, we process categories of information described in this Privacy Policy for the business purposes described herein. California residents may exercise applicable rights under California privacy laws by contacting the Firm.

We do not knowingly sell personal information as defined by California law.

International Users

The Website is operated from the United States. If you access the Website from outside the United States, you acknowledge that your information may be transferred to, processed in, and stored in the United States and other jurisdictions where privacy protections may differ from those in your country.

SMS Communications

If you provide your mobile telephone number and consent to receive text messages, message frequency may vary. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing legal services.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

Do Not Track Signals

The Website may not respond to browser-based "Do Not Track" signals because no uniform industry standard currently exists.

Limitation of Liability

To the fullest extent permitted by law, the Firm, its attorneys, employees, contractors, agents, affiliates, licensors, vendors, website providers, hosting providers, and technology partners shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating to the collection, storage, use, disclosure, transmission, or security of information obtained through the Website.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting the revised Privacy Policy on the Website. Continued use of the Website constitutes acceptance of any revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact:

Tough Law Firm
819 Crossbridge Drive, Spring, Texas 77373

Email: dtough@toughlawfirm.net
Website: toughlawfirm.net

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.